National Loan Exchange, Inc.: FAQ

Registration

How do I register?
Who can register as a buyer?
Does it cost anything to register as a buyer?
What if I cannot remember my password?
What is my username?
What if I cannot access the email address I used to register?

Auctions

What types of accounts are sold through NLEX?
What is the auction format?
What portfolio information will be available for review?
Will I be buying accounts direct from the issuer?

How do I register?

Potential users must complete the required registration forms, execute the NLEX non-disclosure agreement and provide all requested background verification information. NLEX will review the application once all required information and documentation is received – we will not review an incomplete application. The approval process may take up to, and sometimes more than, a week to complete depending on the specifics of the information provided. You will be notified by email if and when your account is enabled. Please note that certain sellers may require additional bidder qualifications in order to participate in their sales.

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Who can register as a buyer?

Only businesses are allowed to register and participate in loan sales offered through NLEX – consumer transactions are prohibited. In order to participate in any sales, the potential buyer must certify that it is a sophisticated entity in the business of purchasing and/or collecting distressed assets such as those offered through NLEX. Users are required to agree to NLEX's terms and conditions of use upon each login. NLEX reserves the right to reject, terminate or suspend any NLEX user at any time.

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Does it cost anything to register as a buyer?

NLEX does not currently charge a fee to register. NLEX may, however, charge a buyer premium in connection with certain auctions, which will be due in addition to the applicable asset purchase price. The auction flyer and due diligence materials will disclose if a buyer premium applies. Please carefully review all sale information prior to placing a bid.

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What if I cannot remember my password?

Click here if you forgot your password.

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What is my username?

Your username is the email address provided to establish your nlex.com account.

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What if I cannot access or remember the email address I used to register?

Please contact us at 1-800-264-3683 for assistance.

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What types of accounts are sold through NLEX?

NLEX brokers the full spectrum of performing, non-performing and charged-off assets, including:

Credit Card (including traditional, co-brand, commercial and private label)
Student loans
Consumer Loans and Leases
Commercial Loans and Leases
Auto Loans, Leases and Deficiencies
Home Loan Notes, Mortgages and Mortgage Deficiencies
Telecommunication/Utility
Credit Union Accounts
Payday and Rent-to-Own
Medical Receivables
Overdrafts/Deposit-Demand Accounts (DDAs)
Real Estate

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What is the auction format?

NLEX offers portfolios through a variety of auction formats, including live-action bidding, sealed/faxed bids, private auctions and state-by-state offerings.

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What portfolio information will be available for review?

The information available for review will depend on the seller and the portfolio. Most sales, however, will include a masked data file, data summaries, sample account holder documents and the purchase and sale template.

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Will I be purchasing debt direct from the issuer?

In most cases, yes. The majority of portfolios listed through NLEX are sold direct from banks, credit unions, telecomm companies and other credit originators. If you are the winning bidder and the seller accepts your offer, your company will execute a purchase and sale agreement direct with the seller. NLEX may also offer portfolios on behalf of various debt buyers and other resellers, in which case a purchase and sale agreement will be executed with the reseller.

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What browsers are supported?

NLEX.com will work in all the latest browsers, such as Internet Explorer, Firefox, Chrome and Safari. The website may not work or look right in older browsers such as IE6.

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Does NLEX.com use cookies?

Yes. If you prefer not to receive cookies while browsing our website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You do not need to have cookies turned on to use/navigate through many parts of our website, except access to certain of NLEX's web pages require a login and password. Please review to our privacy policy for more informaton.

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